Satisfaction Guarantee

You may return any item purchased from Natural Healthy Concepts for any reason within sixty (60) days of purchase - excludes refrigerated, special order, expired, or clearance products. (Sales on these products are final.)

Return Handling Fee
There is a $5.95 handling fee per order for all returns.

Unopened Items - 60 Days
You will receive a full refund for unopened items in the original form of payment less any applicable discounts, shipping fees, and handling fees. Sorry, we are not able to accept returns after 60 days.

Opened Items - 60 Days
You will receive store credit only for opened items less any applicable discounts, shipping fees, and handling fees. Sorry, we are not able to accept returns after 60 days.

Damaged & Incorrect Items:
We do our best to package your product(s) so they will arrive to you in excellent condition. But once the package leaves our warehouse, it goes through many hands - products may shift causing unintentional damage. Should you receive a product that has been damaged in transit, please contact us immediately for further instructions. Please do not discard the damaged product(s) and retain the original box and packaging in case your carrier requires an inspection of the damaged package.

Return Instructions:
1. Place the items you are returning in sturdy packaging. Make sure all items are packed tightly and securely. We are not responsible for breakage during shipment of returned items.
2. Indicate whether you would like an exchange or a refund.
3. Make a copy of the receipt that was enclosed with your original order, highlight the items you are returning, and place the copy in the box with the products.
4. Use the mailing address below to address your return shipment.
5. Take the package to your preferred shipping location to have it delivered to us. (If you are returning a product due to a defect or an error made by us, please include a copy of your receipt with your package so we can refund your shipping costs.)

Ship returns to:

RETURNS
Natural Healthy Concepts
310 N Westhill Blvd
Appleton, WI 54914

Call us at 866-505-7501 or email us as at: info {a} naturalhealthyconcepts.com if you have questions about our return policy.