At Naturalhealthyconcepts.com we protect your privacy as if it were our own. We use the information you provide to us for three purposes only: to process your order(s), to reply to your questions, and to incorporate your feedback into improvements to our Web site. We will not give, sell, or rent your personal information or specific account activity to anyone for any reason.

Our Secure Ordering:
At Naturalhealthyconcepts.com we use Secure Socket Layer (SSL) technology to encrypt the information you send us when you place your order. You will notice the padlock in the browser or that the http in the url becomes https when logged in, or on pages during the checkout process.

Credit Card Fraud Protection:
All major credit card companies protect cardholders against fraud, subject to a $50 deductible. Naturalhealthyconcepts.com will protect you for this $50 portion in the highly unlikely situation that you ever encounter an inappropriate charge involving our company. As a security measure, orders with a different shipping address from the billing address will also be contacted for verification the first time the alternate address is used.

Optional Fax or Telephone Ordering:
If you are still skeptical about placing your order online, you may place your order via fax at 920-968-0068 at any time, day or night. To place your order by phone, call 920-968-2360.

Information We Collect:
In designing our website, we started with the simple belief that customer service is our number one priority. Therefore the customer information we collect is used to enhance our services and order processing to our customers.

When you visit our website, we collect information about your visit:  
We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you purchase from us. We assign you a unique customer number to help keep track of your future visits. We keep this information for our internal use; we do not share it with others.

Our site uses cookies to store information between visits to our site:
Cookies are a mechanism to remember information about a visitor from one page to another. Web browsers store cookies so that the browser itself can remember some information and then, on request, pass all that information up to the server at one time. We use cookies to remember your name and the contents of your shopping cart. This allows you to leave our site, come back later, and still have the contents of your shopping cart intact. It also lets us personalize your experience at Natural Healthy Concepts, tailoring the content to your interests. Our website requires the use of cookies. Turning off cookies or rejecting the Naturalhealthyconcepts.com cookie will prevent you from accessing the website.

We use AdWords remarketing to market our sites across the web. We place a cookie on a browser, and then a 3rd party (Google) reads these cookies and may serve an ad on a 3rd party site. You may opt out of this ad serving on Google's opt out page. If you are concerned about 3rd party cookies served by networks, you should also visit the Network Advertising Initiative opt-out page.

When you subscribe to Natural Healthy Concepts Newsletter, Recipe or Store News, you are asked for your contact information (your name and email address).

If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) may be used to send order information about your order to you. Your contact information is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. And yes, you can opt not to get email from us, as described in the opt-out section below. The financial information we collect is used ONLY to bill you for products you purchase. For your convenience, your address information, but not credit card information, is stored on a secure server that allows you to reorder by entering your username and password. You may also place an autoship order that will allow you to receive products on a regular basis without the need to reenter that order every time. You may cancel this order anytime prior to shipping by contacting CustomerCare {at} naturalhealthyconcepts.com or calling our toll free number 866-505-7501. You may opt-out at any time of any subscription by following the unsubscribe instructions in emails you receive or by writing to CustomerCare {at} naturalhealthyconcepts.com. 

We have third-party relationships:

We use third-party intermediaries. When you purchase from us, we send your credit card information, name, and billing address to credit card companies for verification and to authorize your purchase. Your information does not get transferred anywhere else or sold - for any purpose.

Opt-Out:
If you decide to opt out of our newsletter, our emails provide you the opportunity to opt out of receiving communications from us. You can also opt-out by writing to CustomerCare {at} naturalhealthyconcepts.com with the word unsubscribe followed by your email address and in the subject line of the email.

Links:
This site contains links to other sites. Naturalhealthyconcepts.com is not responsible for the privacy practices or the content of other Web sites.

Delete/Deactivate:
We give you the following options for removing your information from our database or to not receive future communications.

You can send/write to CustomerCare {at} naturalhealthyconcepts.com specifying your request or by calling our toll free number at 866-505-7501.

Change/Modify
Our site provides you the opportunity to correct or update your account information. You can do this by:

1. Write to Customer Care {at} naturalhealthyconcepts.com  
2. Send mail to the following postal address:

Natural Healthy Concepts LLC
310 N Westhill Blvd.
Appleton, WI 54914

There is a special instructions box at checkout to add questions or comments about your order. We also offer a toll free number, 866-505-7501, to contact our Customer Service Department. Alternatively, you can use our Contact Page.
We read every message sent in and try to reply promptly to every one. The information you send us is used to respond directly to your questions and comments. We may also keep your email correspondence on file so that we may better serve you should you have additional questions in the future. Your personal information is not shared with third parties (such as manufacturers) unless we receive your explicit permission. While it is highly unusual, should you experience an interaction to a particular supplement, we do encourage you to contact us so that we may advise the manufacturer.

How We Notify You of Changes to our Privacy Policy:
Whenever we change our privacy policy, we will post a notice on our website indicating that a new version is available. If Naturalhealthyconcepts.com changes how it uses a users personally identifiable information, the user will be notified by email and they may opt-out at that time. However, if you have opted-out of all communication with the site you will not be contacted, nor will your personally identifiable information be used in this new manner.

Contacting the Web Site:
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Customer Service
Natural Healthy Concepts LLC
310 N Westhill Blvd
Appleton, WI 54914
Phone: 920-968-2360