|
At Naturalhealthyconcepts.com we protect your privacy as if it were our own. We use the information you provide to us for three purposes only: to process your order(s), to reply to your questions, and to incorporate your feedback into improvements to our Web site. We will not give, sell, or rent your personal information or specific account activity to anyone for any reason.
Our Secure Ordering:
At Naturalhealthyconcepts.com we use Secure Socket Layer
(SSL) technology to encrypt the information you send us when you
place your order. You will notice the padlock in the browser or that the http in the url becomes https when logged in, or on pages during the checkout process.
Credit Card Fraud Protection:
All major credit card companies protect cardholders against
fraud, subject to a $50 deductible. Naturalhealthyconcepts.com
will protect you for this $50 portion in the highly unlikely situation
that you ever encounter an inappropriate charge involving our company.
Optional Fax or Telephone Ordering:
If you are still skeptical about placing your order online,
you may place your order via fax at 920-722-2710 at any time, day
or night. To place your order by phone, call 920-886-7500.
Information We Collect:
In designing our website, we started with the simple belief
that customer service is our number one priority. Therefore the
customer information we collect is used to enhance our services
and order processing to our customers.
When you visit our website, we collect information about
your visit:
We collect your IP address, browser type, domain name, and we log the length
of time of your visit and the number of times you purchase from us.
We assign you a unique customer number to help keep track of your future
visits. We keep this information for our internal use; we do not share
it with others.
Our site uses cookies to store information between visits
to our site:
Cookies are a mechanism to remember information about
a visitor from one page to another. Web browsers store cookies
so that the browser itself can remember some information and then,
on request, pass all that information up to the server at one time.
We use cookies to remember your name and the contents of your shopping
cart. This allows you to leave our site, come back later, and still
have the contents of your shopping cart intact. It also lets us
personalize your experience at Natural Healthy Concepts, tailoring
the content to your interests. Our website requires the use of
cookies. Turning off cookies or rejecting the Naturalhealthyconcepts.com
cookie will prevent you from accessing the website.
When you subscribe to Natural Healthy
Concepts Newsletter, Recipe of Store News, you are asked for your contact information (your name
and email address).
If you place an online order, our secure order form requests
contact, billing, and financial information (such as
your credit card numbers for purchases). Contact information
from the order form (email address, name, billing and shipping
address, and phone number) may be used to send order information
about your order to you. Your contact information is also used
to get in touch with you should we have questions regarding your
order or should we need to notify you of the status of your order.
And yes, you can opt not to get email from us, as described in
the opt-out section below. The financial information we collect
is used ONLY to bill you for products you purchase. For your
convenience, your address information, but not credit card information, is stored on a secure server that allows you to reorder
by entering your username and password.
You may also place an autoship order that will allow you to receive
products on a regular basis without the need to reenter that
order every time. You may cancel this order at anytime by sending
an email to Customer Care. You may opt-out at any time of any subscription by following the unsubscribe
instructions in emails you receive or by sending an email to Customer Care.
We have third-party relationships:
We use third-party intermediaries. When you purchase from us,
we send your credit card information, name, and billing address
to credit card companies for verification and to authorize your
purchase. Your information does not get transferred anywhere else or sold - for any purpose.
Opt-Out:
If you decide to opt out of our newsletter, our emails provide you the opportunity
to opt out of receiving communications from us. You can also opt-out by sending
an email to Customer Care with
the word unsubscribe followed by your email address and in the subject line of
the email.
Links:
This site contains links to other sites. Naturalhealthyconcepts.com
is not responsible for the privacy practices or the content of
other Web sites.
Delete/Deactivate:
This site gives you the following options for removing
your information from our database or to not receive future communications.
You can send email to Customer Care specifying your request.
Change/Modify
Our site provides you the opportunity to correct or update
your account information. You can do this by:
- Send us an email note to Customer Care
- Send mail to the following postal address:
Natural Healthy Concepts LLC
1620 Appleton Rd
Menasha , WI 54952
When You Send Email to our Customer Service Department:
We provide email links on our site that allow you to contact
us directly with any questions or comments you may have. We read
every message sent in and try to reply promptly to every one. The
information you send us is used to respond directly to your questions
and comments. We may also keep your email correspondence on file so
that we may better serve you should you have additional questions
in the future. Your personal information is not shared with third parties
(such as manufacturers) unless we receive your explicit permission. While it is highly unusual, should you experience an interaction to a particular supplement, we do encourage you to contact us so that we may advise the manufacturer.
How We Notify You of Changes to our Privacy Policy:
Whenever we change our privacy policy, we will post a
notice on our website indicating that a new version is available.
If Naturalhealthyconcepts.com changes how it uses a users personally
identifiable information, the user will be notified by email and
they may opt-out at that time. However, if you have opted-out of
all communication with the site you will not be contacted, nor
will your personally identifiable information be used in this new
manner.
Contacting the Web Site:
If you have any questions about this privacy statement,
the practices of this site, or your dealings with this Web site,
you can contact:
Customer Service
Natural Healthy Concepts LLC
1620 Appleton Rd.
Menasha , WI 54952
Phone: 920-886-7500
email: Customer Care.
|
Essential Oils
